Help & Support

Doorli — Frequently asked questions and assistance

Frequently Asked Questions

How do I add a code?

Tap the "+" button from the main screen. Enter the code, the building name, and optionally the address. If you allow location access, the address can be auto-filled.

How does geofencing work?

When you associate an address with a code, Doorli monitors that area in the background. When you approach (configurable radius from 25m to 500m), a discreet notification reminds you that you have a saved code. The code itself does not appear in the notification to protect your privacy.

Geofencing requires "Always" location permission. iOS limits monitored regions to 20. If you have more than 20 codes with addresses, the nearest ones are prioritized.

How do I enable iCloud sync?

Go to Settings (in the app) → Data → iCloud Sync. Sync is optional and end-to-end encrypted by Apple. Your codes will be available on all devices signed in with the same Apple ID.

Premium features

The free version lets you store up to 10 codes with geofencing (fixed 50m radius). Premium, a one-time €3.99 purchase, unlocks unlimited codes, customizable geofence radius (25-500m), iCloud sync, contact import, widgets, and code sharing (notify your contacts when a code changes).

How do I use widgets?

Long-press on your home screen, tap "+" in the top left, then search for "Doorli". You can add a small widget (one code) or medium widget (multiple codes) for quick access. Widgets require Premium.

Report a Problem

If you encounter a bug or unexpected behavior, please write to us with:

Contact Support

For any question, suggestion, or report:
[email protected]

We typically respond within 48 hours.

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